COVID-19 UPDATE

First and foremost, I want to assure you that Farmers Bank stands committed to serving our local communities.  While the method of how we serve our customers will need to be modified, all our existing services will remain available as we do our part to stop the spread of COVID-19 through the implementation of our pandemic response procedures.  

We value both the safety of our customers and our employees during these unusual times, and therefore are implement the following modifications/recommendations:

 

  1. LOBBY ACCESS WILL BE RESTRICTED:

  • Please conduct any traditional teller line transactions through either our drive-thru’s, or ATMs at any of our 3 locations.

  • Two of our ATMs (HWY 62 Princeton Branch and our Eddyville Branch) are fully-equipped to take typical deposits of either checks and/or cash 24-hours a day.

  • Larger business deposits can be transacted through our first lane at any of our 3 locations, or feel free to use our night deposit drops after hours.  

  • Change orders can also be processed through a first lane drive-thru, but we do request that you call us in advance to have those pre-prepared.

  • We do ask those of you with fewer items to utilize our middle/exterior lanes for faster and more efficient service.   

  • Our hours of operation will remain the same.

  1. WAYS TO CONDUCT YOUR BUSINESS REMOTELY:

  • Access our online banking services at www.yournxtbank.com.  In addition to being able to monitor the activity with all your accounts, make transfers, pay a bill, make a loan payment, etc., you can also:

    • Apply for a mortgage loan, just press “APPLY ONLINE” from our home page.

    • Open a new checking account, by first clicking on “PERSONAL BANKING”, then “APPLY ONLINE NOW” under either account option.

  • Also, remember our NXT App.  If not already using it, just search “NXT Farmers”.  You can do all the same transactions here as you can online, plus you can remotely deposit checks.  Click on “Menu” at the bottom, then the “Deposit Checks” icon.

  • You can also call our 24-hour account information line at 270-365-6543.  

(If not already a user, it’s easy to sign up.  For online banking, just click “Enroll Now” on the home page.  For the APP, click “Sign Up” after down-loading.)

  1. NEED A NEW DEBIT CARD, NO PROBLEM:

  • Whether as a replacement card, or as part of a new account, please know we have the capability of producing you a brand new card in either our Princeton Main Office or our Eddyville Branch.

  • Just call us in advance with an estimated time of arrival, and you can both pick up your card and set your PIN Number while you are here.

  • Your card will then be immediately usable at retailers, online, or at ATMs.

  1. ALLPOINT ATM NETWORK:

  • If you do find yourself needing to travel and need cash, please remember the Allpoint Network of ATMs.

  • Allpoint provides an easy to download App that has a location finder for your use.

  1. OTHER NEEDS:

  • For new or renewed Certificates of Deposits, to open a Savings account, to access your lockbox, or to apply for/renew a Loan (either personal or business), please call our switchboard at either 270-365-5526 or 270-388-5526 and we’ll direct you to the appropriate person to assist.

  • Access inside our facilities will be by appointment only, and only at either our Princeton Main Office or our Eddyville Office.  

  • No one will be allowed access inside our facilities that has not made a prior appointment, and we strongly request for the safety of our employees and for you, that requests to access the facility be limited to activities that cannot otherwise be conducted remotely or through a drive-thru.  

We apologize for any inconvenience during this time, but can assure you we will be doing everything in our power to serve your needs.  We take a lot of pride in being your Community Driven Bank, and it is times like these that we take that responsibility very seriously.

Sincerely, and thanks for being a valued customer of Farmers Bank!

 

Jeff McDaniels

President/CEO